SAVE MONEY.
Lowest rates in Canada.

Lowest Rates: In March 2020 we reviewed the top 10 human transcription services on Google, and our rates are the best in the market. You simply will not get a better rate. If you do, email us the quote and we will look at a price match. We are pretty confident we will beat it.

Academic Transcription Discounts & Charity Transcription Discounts: Transcript Heroes provide special rates for most Academic Transcription Services. For Canada based charities we can, in a lot of instances, provide transcriptions for free (email us through the contact form).

Fair Pay: Recent media coverage identified numerous transcription services providing unduly low rates to the transcriptionists on their teams, rates significantly under Canada minimum wage requirements. Transcript Heroes pay far above the average rates.

Transcript Heroes Transcription Services will:
– Provide exceptional value for money for all our clients.
– Provide discounted rates to qualifying Canadian University & Charity groups.
– Abide by the Canadian minimum & living wage legislation. Everyone deserves a fair deal.

FLEXIBLE. TAILORED.
It is about you. Not us.

Real Project Management. One size does not fit all. Every client we have has a unique set of needs and your assigned Project Manager is there to make sure we can meet those needs. Your Project manager will be your first point of contact and personally oversee your project from start to finish. Your Project Manager is a highly motivated expert in transcription, not a ‘sales & marketing’ person. They have all been at one point in time a typist on the team. The Project Manager can help you get your recordings classified and uploaded. They can offer advice on how to record, and how to place orders through the order form. Got a project that is a little unique? No problem, your Project Manager can create a custom format or template to fit your project. Need us to sign up on a supplier contract or you might have a complex invoice and payment requirement? No hassle. We are on your team, we are here to help you succeed.

Our client-focused Project Managers will (during our office hours):
– Answer 98% of your telephone calls within 5 rings.
– Answer 98% of your email within 15 minutes.

Save Time Proofreading.
99%+ accuracy.

Super high accuracy (99%+) lets you get on with the project.
Not become a part-time proofreader.

How much is your time worth? Too busy to spend hours correcting computer-generated transcripts? Too busy to correct transcripts that were typed without a firm understanding of Canadian slang, or place names?  Transcript Heroes are a totally Canadian English “human-based” transcription service. Our typists are Native English speakers. Compared to ALL other Transcription Services listed on the first page of Google, Transcript Heroes have the lowest rates for a Canadian Human transcription service. We are worth it.

Transcript Heroes Transcription Services provides unique a 200% guarantee on our transcript services. No other transcription service stands behind their product as we do. We know how important it is for our clients to have accurate transcripts, and to get those transcripts back on time. We take the utmost care to ensure this happens. Every time.

We guarantee to meet the agreed deadlines for transcript delivery and guarantee to achieve 99% accuracy on clear recordings. At any time up to 14 days after we return your project you feel we did not meet the agreed deadline or accuracy, we will not only provide you with a full refund for the transcripts but also provide a credit for the equivalent time and service. This is our 14 day, 200% guarantee. The small print (which is not much more than this rather large print) is here.