In April 2020 we transcribed
18,464 minutes of recording.

CORONA OPEN: All services are open & fully staffed.
— Fast Transcription. Real-time / Live, Same day & Next day.
— Reliable & Active Project Management.
— 100% Human-based Transcription.
—  Canadian English as a first language team.
— Best rates in Canada. Basic Interview $1.79/min.
— Academic Transcription Services. Basic Interview $1.69/min.

Check Rates

Transcript Heroes Transcription Services.
Toronto, Canada based.
Best rates in Canada.
200% Guarantee on Accuracy and Timelines.

“We guarantee to meet deadlines for transcript delivery and to achieve 99% accuracy on clear recordings. If at any time, up to 14 days after we return the project, you feel we did not meet our promise, we will provide a full refund and a credit for the equivalent time and service. This is our 14 day, 200% guarantee.

Academic Transcription Services

We transcribed 4,454 minutes of academic research in February 2020.

– A BIG academic discount.
– Approved University ethics confidentiality agreements.
– Payment options via University grants/finance. Not upfront.
– Research software friendly transcript options e.g. NVivo.
– Fine control over what ‘is’ and ‘is not’ included.
– De-identification/Anonymization options.
– Your own on-call Project Manager who will remember your project (and your name).


Video Transcription Services

We transcribed 3,546 minutes of video in February 2020, both for corporate marketing and series.

– Same Day & Next day options.
– Closed Captions to recognized standards.
– On-time & right the first time guarantee.
– Template options. Tailored to your needs.
– Timecode options. Tailor to your needs.
– Click through confidentiality agreements.
– Weekend delivery – to help keep you on schedule.
– Your own on-call Project Manager who will remember your project (and your name).


– Guaranteed fast. We always get it back on time.
– Notary verified Certificates of Authenticity (see: here).
– Low hassle signed confidentiality agreements.
– Highly experienced legal team (ex-Legal secretaries).
– Hyper secure end to end file encryption.
– Legal Template options – tailored to what you need.
– Your own dedicated Project Manager who will remember your project (& your name).

We deliver Transcription.

REALLY FAST. Real-time/Live transcription, or Same Day and Next Day. No waiting around.
SAVE MONEY. Lowest rates in Canada.
TAILORED. We craft a service to suit your individual needs, not ours.
SAVE TIME. Highest accuracy (+99%). More project time, less proofreading.

Fast Transcription Services

No waiting around.

Real-time & Live Services.
Same day & Next Day Services.
Backed by our 200% timeline guarantee.

We offer the fastest human transcription services in Canada. We can produce – Real-time / Live transcription for online meetings hosted on Zoom, WebEx, Microsoft Teams, or Google Meet platforms (pre-booking currently advised).
– Same day turnarounds (pre-booking currently advised).
– Guaranteed Timelines (part of our 200% Service Guarantee).

Lowest rates in Canada.

Lowest Rates: In March 2020 we reviewed the top 10 human transcription services on Google, and our rates are the best in the market. You simply will not get a better rate. If you do, email us the quote and we will look at a price match. We are pretty confident we will beat it.

Academic Transcription Discounts & Charity Transcription Discounts: Transcript Heroes provide special rates for most Academic Transcription Services. For Canada based charities we can, in a lot of instances, provide transcriptions for free (email us through the contact form).

Fair Pay: Recent media coverage identified numerous transcription services providing unduly low rates to the transcriptionists on their teams, rates significantly under Canada minimum wage requirements. Transcript Heroes pay far above the average rates.

Transcript Heroes Transcription Services will:
– Provide exceptional value for money for all our clients.
– Provide discounted rates to qualifying Canadian University & Charity groups.
– Abide by the Canadian minimum & living wage legislation. Everyone deserves a fair deal.

Transcription Services Fast

It is about you. Not us.

Real Project Management. One size does not fit all. Every client we have has a unique set of needs and your assigned Project Manager is there to make sure we can meet those needs. Your Project manager will be your first point of contact and personally oversee your project from start to finish. Your Project Manager is a highly motivated expert in transcription, not a ‘sales & marketing’ person. They have all been at one point in time a typist on the team. The Project Manager can help you get your recordings classified and uploaded. They can offer advice on how to record, and how to place orders through the order form. Got a project that is a little unique? No problem, your Project Manager can create a custom format or template to fit your project. Need us to sign up on a supplier contract or you might have a complex invoice and payment requirement? No hassle. We are on your team, we are here to help you succeed.

Our client-focused Project Managers will (during our office hours):
– Answer 98% of your telephone calls within 5 rings.
– Answer 98% of your email within 15 minutes.

Save Time Proofreading.
99%+ accuracy.

Super high accuracy (99%+) lets you get on with the project.
Not become a part-time proofreader.

How much is your time worth? Too busy to spend hours correcting computer-generated transcripts? Too busy to correct transcripts that were typed without a firm understanding of Canadian slang, or place names?  Transcript Heroes are a totally Canadian English “human-based” transcription service. Our typists are Native English speakers. Compared to ALL other Transcription Services listed on the first page of Google, Transcript Heroes have the lowest rates for a Canadian Human transcription service. We are worth it.

Transcript Heroes Transcription Services provides unique a 200% guarantee on our transcript services. No other transcription service stands behind their product as we do. We know how important it is for our clients to have accurate transcripts, and to get those transcripts back on time. We take the utmost care to ensure this happens. Every time.

We guarantee to meet the agreed deadlines for transcript delivery and guarantee to achieve 99% accuracy on clear recordings. At any time up to 14 days after we return your project you feel we did not meet the agreed deadline or accuracy, we will not only provide you with a full refund for the transcripts but also provide a credit for the equivalent time and service. This is our 14 day, 200% guarantee. The small print (which is not much more than this rather large print) is here.

What our clients have to say

Who we are. In one word.

Andrew here. Founder, Owner and the Wifi fixer. After 10 years of experience in developing and running online transcription services, I believe we have the processes in place and the expertise in our team to deliver tailored accurate transcripts, on time, every time. If you have an issue, I want you to call me direct on this number, or email me directly on this email Want to find out more about Transcript Heroes?