Usually, the first thing that people want to know is – how much will I get paid? So, let’s just be upfront and get this out of the way. 

Based on the recent figures, in July 2023 our highest rate was $1.88/minute of recording transcribed, with our lowest rate at $0.93/minute. The average rate over the month was $1.16/minute. 
The rates differ depending on what the client orders. The more time it takes to transcribe a certain project (e.g. poor quality recording/more people speaking etc.) the more we charge the client. In turn, the higher the rate is for the typist.

Just to be clear from the onset, we are NOT here to ‘short change’ transcriptionists. This is not what Transcript Heroes are about and never will be. We aim to beat the average hourly rate for transcriptionists working in Canada. We also commit to enabling contractors to hit above the Canadian Living Wage.

Transcript Heroes are commonly seen amongst contractors as paying the highest, or near the highest,  contractor rates in Canada. It is not uncommon for team members to end up working with us for a number of years.

Please be aware that this is a contracting opportunity that entails working on various projects. We do not provide traditional employment with a supervisor managing payroll. Instead, we engage transcription contractors as independent business people, purchasing their typing services. When you collaborate with us, you are offering a service, and we, in turn, purchase that service from you. We do not consider transcriptionists as employees or part-time workers; rather, you are business owners, and we act as clients, not bosses. We present transcription projects to you, and you have the option to accept or decline them, enabling you to negotiate timelines and rates as needed.
We understand that not all transcription services treat their contractors as business owners. We recognize that for some of our contractors, transitioning from an employee mindset to a business owner mindset may be challenging.

Owning a business offers significant freedom, but it also comes with distinct responsibilities. For instance, if we find ourselves dissatisfied with the services you provide, we will simply discontinue purchasing services from you. There won’t be any retraining to improve transcript quality or prolonged discussions about your motivation and job satisfaction to ensure timely email responses. We expect you to be a seasoned professional who grasps the role of a business owner serving clients, rather than an employee under a boss’s supervision.

For some, this type of business relationship may be familiar and routine, while for others, it could be a novel concept. If these ideas appear unfamiliar, we encourage you to take the time to contemplate whether this arrangement aligns well with your preferences before proceeding with the application process.

Contractors email us an invoice detailing projects completed. We compare your invoice to our records, and usually, within 14 days, the payment will be in your bank account. We treat our contractors as business owners, so it might be a little bit more formal than you are used to (more on that above).

Our acceptance standards for applicants are high. This high standard ensures that we deliver our 200% Guarantee on accuracy and timelines to clients. We are looking for transcriptionists whose standards are equally high. If this sounds like you, we look forward to you getting in touch.

Please note the team gets 10-15 applications a week for openings, so we can only contact applicants we are looking at taking to the next stage of the process. If you are approved by Human Resources (usually, a review of applicants happens every 30 days), we will contact you for a quick test and a phone interview. Good Luck!